Communications and PR Copywriter ​(2009 - Present​)​

External Copywriting and Public Relations

• Wrote blog content for Salesforce design

• Rewrote PR copy for AboutAmazon.com website

• Wrote and edited 30-60 daily Twitter, LinkedIn, and Facebook posts for Microsoft Cloud products at Rational

• Rebranded IBM legacy content to reflect recent product acquisition

• Wrote and edited new product web copy for Honeywell

• Wrote and edited 2-10 product content pieces weekly for IBM

• Managed Toyota’s African American Consumer Market Social Media calendar and university green initiative content for Burrell

• Wrote press releases and blog articles as a Public Affairs consultant for Invenergy

• Created social media and web copy strategy and wrote B2B collateral for Midland

• Managed public policy/public affairs communications for 3 Heartland Alliance directors

• Wrote product press releases and B2B copy for public and private sector for Motorola

• SEO mobile device copywriting in cross-functional Agile workgroup for Best Buy Mobile

• Wrote digital marketing copy pieces for new and legacy technology products at Rimage

• Led copywriting function and managed 8 freelance writers at Entrepreneurial Advantage

• Wrote production scripts and broadcast news/commentary copy for Tibsen

• Writing Deliverables: Press Releases, Social Media Copy, Web Copy, Product Copy, Articles, Case Studies, White Papers, Scripts, Blog Posts, Product and Solutions Briefs, Style Guides, Fact Sheets, Testimonials, Brochures, Microcopy

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Corporate/Internal Communications and Copywriting

• Oversaw writing development program and newsletter copywriting at Amazon

• Managed intranet and wrote 2-5 internal stories daily for Perkins Coie

• Created employee communications program from scratch for Calabrio

• Managed Change Management Communications for EY

• Led Change Management Communications for the University of Chicago

• Created daily and weekly multi-market news bulletins and managed SharePoint for CNO

• Led change management communications within a cross-functional team at Target

• Wrote change management communications for physicians and hospitals at UHG

• Wrote and edited global HR policy communications for an Intranet portal at Abbott Labs

• Writing Deliverables: Newsletters, News Releases, Change Management Communications, Executive Communications, Surveys, Email Communications, Intranet Copy, Fact Sheets, Strategy Decks

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UX Writing and Content Design 

• Wrote mobile application content for Ultium battery content for General Motors

• Worked on writing customer support bot navigation for customer success at Calabrio 

• Wrote in-app and user navigation flow for Employee Services app for Amazon.com 

• Created chatbot content and user flows for multiple customer personas at Logic 20/20

• Wrote in-app UX content and technical documentation for Torch Labs

• Wrote and edited  UX content and user flows for Ameriprise Financial mobile app

• Wrote user flows for DirecTV billing concerns for KForce at AT&T

• Created content strategy and microcopy/user flows for Nielsen IQ products for 3Pillars at Nielsen

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Volunteer Writer/Editor, Tibsen (2009-2012, 2014-2015)

• Wrote and edited long- and short-form scripts, treatments and presentations across film and TV genres

• Staff editor to multiple remote television and film scriptwriting teams

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